Here’s a Sneak Peek Into Southwest’s New Boarding Plan

The last time Southwest Airlines changed its boarding process, nearly 20 years ago, it launched an online boarding school to teach passengers the basics. This time, travelers might need a graduate-level course. The airline that has offered open seating for more than 50 years is switching to assigned seating in January, including its first premium seats. Those changes dictate not just a few boarding tweaks but a dramatically different system. Southwest began testing new boarding months before… (www.msn.com) More...