Back to Squawk list
  • 4

Airline loses wheelchair-using granny for 11 hours

提交时间:
 
A family is fuming mad after an airline employee parked a wheelchair-using grandmother for 11 hours at an airport, having apparently forgotten her. Southwest gave her $200 in travel vouchers after she missed all her flights. (www.freep.com) 更多...

Sort type: [Top] [Newest]


Chrisaviation
$200.00 compensation for such a blunder?!?
This company does not have much respect or its customers?
mduell
Mark Duell 2
Southwest is only peripherally involved here, it wasn't their employee or contractor.
andromeda07
andromeda07 1
It's true that the headline and article are not exactly fair to the airline -- the skycaps are airport employees that are assigned to assist the various airlines. That also explains why Southwest can't fire the person.

By the same token, the family deserves more than $200 in vouchers toward her next flight.
Chrisaviation
You may be correct, but the airline selling the ticket is the one we talk about ... This is what the "common" citizen will remember. in this business , forgetting an 85 years old passenger is unforgivable..
hemigpaw
this is why i don't fly southwest lol
n7224e
BC Hadley 1
So Granny just sat there quietly for 11 hours? Why didn't she speak up?
Chrisaviation
Maybe she was left in a corner, you know , those corners where nobody goes to.
We should believe that she would have spoken up if she had seen somebody walking through the corner

登录

还没有帐户吗? 现在就注册(免费),设置诸多自定义功能、航班提醒等等!
本网站使用cookie。您使用并继续浏览本网站,即表示您接受这一点。
退出
您知道FlightAware航班跟踪是由广告支持吗?
通过允许展示来自FlightAware.com的广告,您可以帮助我们使FlightAware保持免费。我们努力使我们的广告保持相关性,同时不显突兀,以创造一流的体验。在FlightAware上将广告加入白名单快捷而简单,或者请您考虑选择我们的高级帐户.
退出