I like the comparison of Apple>Delta and Facebook/Google>others, where Apple leans toward privacy/security as a differentiator. However, we need data & analysis to say with certainty if leaving middle seats open reduces the spread of disease. (COVID or common cold).

(Written on 2020年 07月 24日)(Permalink)

757 always had my vote for worst aircraft

(Written on 2020年 05月 08日)(Permalink)

Scanning bags & bodies is the bottleneck not human authentication whether by a person looking at your ID or biometrics (Clear uses now). TSA keeps layering on more (scanners, swabs, dogs, random pat downs) without increasing the throughput of people. At least dogs are relatively cheap.

(Written on 2018年 10月 19日)(Permalink)

I swipe a curved line. No one cares

(Written on 2018年 10月 12日)(Permalink)

Hmmm. I flex Air Canada from SFO to YYZ and return in March. Wasn't anything worthy of 4 stars, unless that meant out of 10 possible.

(Written on 2018年 09月 14日)(Permalink)

Nice story. It is people taking care of other people.

(Written on 2018年 09月 14日)(Permalink)

Vowing to change and changing are not the same. One is talking about it. The other is, well, changing.

(Written on 2018年 03月 16日)(Permalink)

I think people-people respect has to do with harsh environment and physical "personal" space. it is much more difficult to be cordial when angered. Humans are put in an agitated state by flying - too many animals in a pen - fighting for scarce resources. False expectation and entitlement lead to overt competition. Also, the USA experience creates a culture of FEAR. (TSA & now NFL security) - security process agitates through search and seizure shake-down - terminals blast music and outdated threat announcements (liquids really? still?) - poor choices for food (fat and sugar reign super-sized) - fighting for place (false promise of "status" & expectations of getting it) - fighting for luggage and personal space onboard - physical crowding and crew blathers on about not standing or "loitering" especially near the front - fear of missing connecting flights Maybe it's time to lighten up on the siege mentality that pervades flying. We no longer hear the threat level is "ora

(Written on 2018年 03月 16日)(Permalink)

I know we all love UA bashing, but is it statistically worse?

(Written on 2018年 03月 16日)(Permalink)

767 and 777 body two aisle configurations are good for passengers. 757 is aweful (as are bigger 737/A3xx) in any form as a single aisle is comfortable only on the shortest runs. (okay, it's not comfortable even then). But, the older (10+) year planes are uncomfortable compared the newer technologies (noise and airpressure). I just flew over Pacific in a 777 compared to 787 last month. Loud and headache producing in 777 Used to love that plane, but last I stepped out of a 787/A380 ended that affair. You may not love the form factors, but the physical experience is light years better on the new planes. Don't bring back 30 year old tech because in a few years it will feel like flying on 747 does now. (Conjur up working a jack-hammer all day.)

(Written on 2018年 03月 09日)(Permalink)