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Spirit Airlines ranked dead last in the latest travel report from the American Customer Satisfaction Index
With a score of 54, Spirit dethroned United Airlines as the lowest-ranking carrier on the index. (money.cnn.com) 更多...
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For anyone who has had the misfortune to fly on this airline the ranking will come as no surprise.
Since these were last year's numbers I would have expected USAir to have been on the list somewhere...near the bottom.
So true!
Question is why DAL is worried about them and not LUV?
